Trellix Jobs

Job Title:

UX Researcher

Role Overview:

Responsible for conducting interviews and ethnographic studies to support detailed application development. Familiar with Experimental Design Methods, Ethnography methods, Probability and Statistical processes to engage Contextual inquiry. Evaluates and tests new UI designs to inject feedback quickly back to the development process. Works with paper-prototypes, demos, and real products to create tangible UX Mock ups, measures usability and is able to articulate UX research results into initial requirements. Maintains substantial knowledge of UX principles and theories. May lead research efforts and participate in and lead interdepartmental UX activities.

Trellix’s User Experience team is seeking a User Experience Researcher. You will plan, perform, analyze, synthesize, and communicate findings that help deliver user experiences to solve some of cybersecurity’s most challenging problems. You’ll leverage your full range of research skills and soft skills to create customer value. Your contributions will empower cybersecurity professionals to do their best work under high-pressure scenarios. Join a diverse group of thinkers and do some of the most meaningful work of your career.

Company Overview:

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com.

About the role:

• Conduct interviews and ethnographic studies to support detailed application development

• Leverage Experimental Design Methods, Ethnography methods, Probability and Statistical processes to engage contextual inquiry

• Work with paper-prototypes, demos, and real products to validate design ideas

• Measure usability and articulate UX research results into initial requirements

• Promote Trellix’s UX principles and theories, and contribute to a growing body of knowledge

• May lead research efforts and participate in and lead interdepartmental UX activities

• Communicate research plans and artifacts to project team and stakeholders

About you:

• 3 to 4 years of research experience with a Bachelor’s degree; or a Master’s degree or equivalent work experience

• Proficient-level application of user-centered design principles and design thinking to evaluate customer value

• Demonstrated track record of fostering approachable, constructive relationships with UX practitioners, internal stakeholders, and customers

• Work ethic characterized by curiosity and an unwavering attention to detail

• Ability to communicate ideas in approachable terms

• Cybersecurity experience is a plus.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com .